Nicola Bird

With her MSc in Occupational Psychology and a diverse range of business experience, Nicola is a qualified coach, NLP Practioner, experienced trainer and the creator of JigsawBox.

Nicola specializes in teaching coaches how to create and sell ways to sell more than their 1:1 time. She created JigsawBox as a way for her clients to access her expertise in a flexible and affordable way, whilst leaving her free to concentrate on growing her business and spending time with her three young children. Now she helps other coaches to do the same.

60% ideas, 20% mentor, 12% tech-geek, 8% Sauvignon Blanc.

Katy Caroan

Katy is currently launching JigsawBox into the Swedish market.

After more than 18 years within international consultancy companies such as Accenture and IBM, Katy has gained significant experience from consulting and coaching external as well as internal clients. As self-employed, Katy now specializes in technology-enabled coaching.

Katy holds a BA & MSc in Economics & Business Administration from the Norwegian School of Economics & Business Administration in Bergen. She holds licenses in tools such as "Extended D.I.S.C" as well as "You-A Brand".

35% coach, 35% player, 25% social media, 5% single malt

Jennifer Gallagher

Jennifer is based in the US and is our “jill-of-all-trades.”  Jennifer's background as a Training Manager creating instructor-led and e-learning training courses, makes her a perfect fit in the JigsawBox team. 

Jennifer oversees the Support Team, and manages all the administrative details of the business. She's the fantastically organised one and you'll find her providing speedy, friendly help whenever you’ve got a question. So once you’re on board with JigsawBox, you will soon get to know Jennifer very well!

50% customer service oriented, 35% organized, 15% Stella Artois

Oriana Ballard

Being a superstar at both customer support and social media, here at JigsawBox you will find Oriana either on the support desk or manning those social media feeds and directly interacting with all the JigsawBox Community. Oriana has a background in Communications, Broadcasting, and for the past ten years has been working as a graphic designer.

40% Social Media, 30% Photoshop, 20% Tolkienophile, and 10% Zbibbo (No, we have no idea what these are either!)

Ursula Burden

Ursula is fanatical about customer service. So that's what she does here at JigsawBox. She loves getting to the bottom of all your questions and you can almost hear her Southern smile in all her answers - you should drop her a ticket just to see it!

50% customer service, 25% Moscato, and 25% Fun :)

Ben Rometsch

Ben has worked within the field web development for over 10 years. Having completed a degree in Software Engineering and Artificial Intelligence, and an MSc in Cognitive science, Ben worked for a number of consultancies and web agencies before joining Matt Evans and forming Solid State Group, working in partnership with JigsawBox.

98% Budvar, 2% web development

Matt Evans

Matthew’s career started with 3 years in PA Consulting group in London as a technical consultant working for clients such as BBC, Natwest and the LCH. He then moved to Internet incubator Esouk as their sole Technical Architect where he built the platforms for six commercial businesses.

When the original .com bubble burst, Matthew moved to the Digitas Europe as an Associate Director of Technology. He created digital strategies for Kingfisher (Woolworths, B&Q, Superdrug), American Express, Ericsson and other blue chip companies.

In 2002 Matthew founded Solid State Group with Ben and joined the Jigsawbox team in 2009. He has been instrumental in the overall architecture, design and usability of the system. He’s your man for any technical questions or feedback you might have about the service.

55% Tech Geek, 22% Sailing, 23% Rioja